Capacity Building of Centers of Excellence (COE) at Five Palestinian Ministries (MOT, MOF, MOPWH, MOI and MOTIT).

Project Overview

The Palestinian Authority Capacity Enhancement project is a three-year, $20 million project funded by United States Agency for International Development (USAID). It was aimed to improve the living standards of Palestinian people by strengthening Palestinian National Authority ministries and other public sector institutions . Its main objectives were to improve the capacity of public ministries and institutions to govern effectively, provide basic services and security for citizens and to develop and implement critical policy changes and reforms. PACE has contracted GCT to provide assistance in implementing the Centers of Excellence methodology to support its medium-term interventions. The first part of COE methodology used a workshop and facilitation model to orient internal ministries teams to the “Culture of Excellence” and prepare them to conduct a self-assessment of their ministries in order to identify areas for internally-driven reform, as well as build broad support for these reform efforts on all levels of the organization. The intended Culture of Excellence was focused and covered the following main areas: Leadership, People, Knowledge, Processes and Finance. In addition to the foundation of the teamwork, building the communications and culture of change management among team member in alignment with the value of Centers of Excellence programs.