Assessment Study of the Reality of Information Technology in the Ministry of Social Affairs in the Palestinian Authority UNDER the project of “Technical assistance in development and implementation of Social Protection Systems at Ministry of Social Affairs.”

Project Overview

MOSA is the regulatory body and implementing agency responsible for the Social Protection System in oPt, with its branches in 17 Governorates in the West Bank and Gaza Strip. Its responsibility is twofold: 1) to develop, populate and manage a centralized database of "poor households in Palestine" and 2) to develop, manage and implement a single, poverty-based cash transfer program that caters to the "poorest of the poor".“Technical assistance in development and implementation of Social Protection Systems at Ministry of Social Affairs“, is a two years EC funded project that commenced in March 2010 and ended in September 2012. The overall objectives of this project were to:Improve the Ministry of Social Affairs’ (MOSA) capacity to carry out its mandate regarding social; and Support the Ministry of Social Affairs (MOSA) in implementing its responsibilities, particularly regarding reform of social safety nets, and development and implementation of an integrated and comprehensive strategy and policy for a more effective social protection system covering all poor and vulnerable segments of the Palestinian population.Within the scope of the second objective, an assessment study was conducted for the current IT situation in the Ministry of Social Affairs (MoSA). More specifically, this assignment was dedicated to:Assess the current IT situation in the Ministry of Social Affairs (MOSA). It depicts a semi-comprehensive picture about the current situation in general and the IT current situation specifically;Expose the training needs assessment in the field of information technology for the ministry employees in the headquarter; andHighlight the general strengths, weaknesses, threats and opportunities for each directorate, unit in the ministry central, and two Directorates (Nablus and Yatta) and more specifically in terms of IT.