Capacity Building of OFFTEC (Computer and Office Automation Company).

Project Overview

OFFTEC Palestine, is a part of OFFTEC Holding Group (OHG) (ASE: BDIN), which is a regional business\ technology services and solutions company that is committed to provide optimal solutions and to deliver innovative ventures, in order to create sustainable value to its customers and stakeholders.The main objectives of this assignment were to review and assess a number of organizational aspects to ensure their consistency with the requirement of international development , particularly in the areas of legal reference, organizational structure, job descriptions , office procedures, designing - coding and organizing the electronic files, in order to come out with effective recommendations that can contribute in increasing OFFTEC staff efficiency, performance, and strengthen the relations among them which affect positively the company’s image in front of its agents all over Palestine.Within this context and to ensure the continuation of providing these services in professional manner that meets the customers’ needs and expectations, OFFTEC has contracted GCT to provide consultancy services towared buiding the instituational & administraive capacity of its spread brances and offices in Palestine (West bank, Gaza strip).