The Palestinian Network for Small & Microfinance “Sharakeh” was formally registered in 2004 as a non-governmental not-for-profit organization at the Palestinian Ministry of Interior. It came as culmination of the efforts of nine microfinance institutions and programs which started in 2002 sharing their belief in creating power unity , and realizing the need to establish a networking body that coordinates, represents and provides services to active MFIs in the West Bank and Gaza Strip.
The original microfinance institutions and programs who took it upon themselves to establish the organization were ASALA, ACAD, FATEN, UNRWAMMD, ANERA, PARC, CHF, PDF & YMCA, in addition to Al Ameen company in the Gaza Strip, and Reef Finance which considered as the leader of this networking body.
Since establishment, Sharakeh launched a service delivery program that aims to improve member MFIs’ performance and assist them reach their overall goal of poverty reduction, by building the capacities of MFIs and their branches on senior operations and financial levels, as well as branch managers and loan officers levels, raising awareness to available credit by the use of different multi-media tools, enhancing competition among members, and among micro entrepreneurs, to provide incentives to enhance performance and hence develop the industry at large.
Sharakeh strives to translate its mission by becoming the only representative of the Palestinian Microfinance industry on all levels, by formulating and advocating strategies and policies to attain a competitive enabling environment for the microfinance industry, and by building the capacities of its member’s entities according to international best practice standards.
The cooperation aspects between GCT and Sharakeh were in conducting several training programs for benefit of its microfinance institutions in different fields of knowledge & improvement as following:
Modern Methods of Effective Negotiation for Bad Debts Collection: This program was carried out by the trainer Mr. Hisham Hamdieh from Jordan in December 2013 in Ramallah with a participation of 29 trainees. It was one of GCT’s central training programs that targeted the finance institutions and other interested bodies on debts collection field. The main objectives were to identify the related practical terminologies to negotiation with customers, teach participants how to effectively plan for the negotiation processes and its steps, basics and skills of negotiation with the other party and how to measure the success of this processes, recognize the concepts of credit- collection and bad debts, as well as to identify the administrative and legal methods for handling and collecting bad debts.
Skills of Conducting Performance Appraisal Interviews: This program was one of GCT’s central training programs that held in September 2013 in Ramallah, with Dr. Arwa Al- Mothaffar from Jordan. It targeted the senior HR mangers who are responsible for performance appraisal and conducting the appraisal’s discussion interviews The program was mainly aimed to help create consistency between the stated goals and job performance at the organization, impart knowledge about effective communication, target individual needs, underline the importance and benefits of employee development, monitor the development of individual employees, ensure the execution quality of performance appraisal interview , influence the attitudes towards seeing the benefits of spending time on appraisals, and thus to enhance the participants skills in planning, preparing and conducting good appraisal interviews.